Dear Valued Customers,

We are Dosign Tech technical support team, very glad to help you for technical issues!

Before starting use DoSignJet printers, please download software and manuals at :

www.dosign-in-china.com

It contains PrintConsole software, USB driver,Icc profiles, User Manual,

Maintenance Guide,Installation Guide Video and some reference photos.

Please read the manual carefully, it can help answer most questions.

Any technical issues, you can send email to info@dosign-in-china.com

and expect our reply within 24 hours.

Please send detailed description, photos or videos to help us better understand your question  and give reply accordingly.      

You can also get live help in working hourshere via Skype id : live:dosignsupport

At the same time we can connect with you via TeamViewer to remote control  your PC and check setting. Then if you got a camera, it maybe even more helpful.

To do this, please go to www.teamviewer.com  and download the latest version of teamviewer software, then send us your id and password generated by teamviewer.

We always do our best to make it to be better and better.

Thanks .

Best Regards,

Technical Support Team